Print Bookmark

Business process improvement

Every organisation has systems and procedures which define the “way we do things around here”. These are part of the culture, difficult to improve and make more efficient and effective.

Organisations increasingly look at all aspects of their business to drive down costs, maximise value and improve staff engagement. Business improvement consultancy selects the most appropriate tools and methods to achieve these goals, making both step change improvements and engendering a culture of continuous improvement.

Atkins has a great variety of approaches to improving efficiency and effectiveness which we can apply to a client’s specific position. These include:

  • Process based approaches which redesign and optimise business processes
  • Efficiency review: ‘Lean’ methods emphasising efficient flows and reductions of operational bottlenecks
  • Six Sigma methods based on statistical techniques to minimise defects and waste

More recently Systems Thinking approaches have emerged encompassing these established methods, but emphasising the importance of viewing the organisation or issue and its stakeholders or elements as a ‘system’ comprising complex relationships. These need to be understood to enable making real, lasting improvements to be made.

At Atkins our considerable experience of working with both public and private sector organisations enables us to provide:

  • Objective analysis of the organisation’s policies, processes (process mapping), behaviours and values
  • Independence from previous improvement initiatives
  • Experience in a wide range of organisations, able to make ready comparisons and identify good practice from which other organisations can learn
  • Credibility with internal and external stakeholders where recommendations are quickly respected and implemented